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One of the challenges organizations face while adopting Kubernetes (K8s) is providing Operations/Support personnel with the tools and training they need to support K8s deployments. Kubernetes adoption is often driven by development or engineering teams and those teams tend to use tooling that maps to their needs but may not map to break\fix support functions.
Support teams need to ramp up quickly on Kubernetes while continuing to support existing environments, therefore it is important that teams who provide K8s tier 1 and 2 support have proper foundational training in Kubernetes. Management tools are of little use if the basics of K8s are not understood. Support teams need to focus on K8s architecture and basic principles through training or hands-on programs.
In this article, Tom discusses two tools that can help support teams rapidly learn the basics of K8s management and troubleshooting and quickly address level 1 and 2 issues that may occur.
Read the second article in this series – Kubernetes tooling for TechOps and Support (local Kubernetes clusters). Enable your enterprise in Kubernetes and other DevSecOps practices. Learn More Contact Us
